Please ensure that this Privacy Policy is perused by You before availing any services from Us. This Privacy Policy shall be updated from time to time and to stay abreast with our methods of using Your information and protecting Your privacy, please keep reviewing this Policy.
Last Updated: 10 April 2023
Wexo Ventures Pvt Ltd, a private limited company with its registered office at Kerala Technology Innovation Zone, Kinfra Hi-tech Park, HMT Colony, Kalamassery, Kerala 683503 India ("Company", "We", "Us", "Our" and terms of similar meaning) is committed to protecting your privacy. This Privacy Policy shall apply to the Users, Delivery Partners, and Merchants (as defined in the Terms of Use). For this Privacy Policy, the Users, Delivery Partners, and Merchants as defined in the ".
The Company has adopted this Privacy Policy to set out the manner in which personal data and other information is collected, received, stored, processed, disclosed, transferred, dealt with and handled by the Company in relation to Your use of our Services (defined below) through the website www.wexo.in ("Website") or the mobile application wexo ("App"), (collectively referred to as the "Platform") or initiating or undertaking any transaction on the Platform.
Please read the Privacy Policy carefully before using or registering on the Platform or accessing any material, information or availing any services ("Services") through the Platform. By clicking on the "I accept" button on the landing page, You accept this Privacy Policy and agree to be legally bound by the same.
Your information is collected and processed in accordance with the terms and conditions of this Privacy Policy.
2.1.1 In order to enhance the user experience and provide Our Services, Company collects information about You from two sources: (i) information You affirmatively and voluntarily give to us; and (ii) information automatically collected when You visit Our Platform or use any of Our Services.
2.1.2 Information You give Us: In order to provide Our full range of Services, We may collect the following types of information from You (as applicable) including but not limited to: Your name, gender, email address, mobile and/or telephone numbers, service address, date of birth, picture(s), contact details of people You refer to Us and other information about the service address that You give us.
2.1.3 Non-Personal Information: When You visit the Platform, We may collect certain non-personal information such as Your internet protocol address, operating system, browser type, internet service provider, aggregate user data, browser type, software and hardware attributes, pages You request, and more.
2.1.4 Automatic Information: We receive and store certain types of information whenever You access Our Platform. We use "cookies" and obtain certain types of information when Your web browser accesses the Platform.
When You use Our services, We may collect information about You, with Your permission, in the following general categories:
For certain features, We will need access to Your address book on Your device. If You permit Us to access Your address book, We may access and store names and contact information from Your address book to facilitate certain service features on the App.
We collect transaction details related to Your use of Our Platform, including the type of service requested, date and time the service was provided, amount charged, and other related transaction details.
4.1 The information collected by Us through our Platform maybe used inter alia for the following purposes:
5.1 You hereby expressly consent and allow Us to:
6.1 Your acknowledgement. All information disclosed by You shall be deemed to be disclosed willingly and without any coercion.
6.2 Withdraw consent. You may choose to withdraw Your consent provided hereunder at any point in time by writing to info@wexo.in.
All information is saved and stored on servers, which are secured with passwords and pins to ensure no unauthorised person has access to it. Company shall take reasonable steps to help protect Your rights of privacy and Your information in an effort to prevent loss, misuse, unauthorized access, disclosure, alteration, or destruction of such information.
If the Platform permits You, You may provide Your feedback, reviews, comments, etc. on the Platform. All Posts shall be publicly accessible and visible to all Users of the Platform.
We provide all Users with the opportunity to opt-out of receiving non-essential communications. If You want to remove your contact information from all lists and newsletters, please contact info@wexo.in.
You hereby acknowledge and agree that when You use the Platform, there may be certain links which may direct You to other websites or applications not operated/maintained by the Company.
In case of any dissatisfaction in relation to the Platform, You shall first file a formal complaint with the customer service of the Company at info@wexo.in.
We reserve the unconditional right to change, modify, add, or remove portions of this Privacy Policy at any time, without specifically notifying You of such changes.
In the event You have any grievances relating to the Privacy Policy, please inform within 24 hours of occurrence of the instance from which the grievance has arisen, by writing an email to the Grievance Officer at info@wexo.in.
If you have any questions about this Privacy Policy, please contact us at: info@wexo.in