These terms of use ("Terms of Use") mandate the terms on which users ("You" or "Your" or "Yourself" or "Users") interested in browsing or availing Wexo Services (defined below), and accessing the platform www.Wexo.com and the mobile application owned and operated by Wexo Ventures Private Limited ("Wexo") collectively referred to as, the "Platform" connects with the merchants registered on the Platform ("Tied-up Merchants"), merchants not registered on the Platform ("Non-tied up Merchants") (together hereinafter referred to as "Merchants") and with delivery partners ("Delivery Partners") to avail the Wexo Services.
Please read the Terms of Use carefully before using the Platform or registering on the Platform or accessing any material or information through the Platform. By clicking on the "I Accept" button, You accept this Terms of Use and agree to be legally bound by the same.
For the purposes of these Terms of Use, the term "Wexo" or "Us" or "We" refers to Wexo Ventures Private Limited. The term "You" refers to the user or visitor of the Website and/or App.
a. You shall be permitted to access the Platform, avail the Wexo Services and connect with Merchants and Delivery Partners on the Platform only upon creating an Account (as defined below) and obtaining a registration on the Platform.
b. As a part of the registration, You may be required to undertake a verification process to verify Your personal information and setting up the Account.
a. The Platform provides You with the following services ("Wexo Services"):
a. You are solely responsible for and in control of the information You provide to us. Compilation of User Accounts and User Account bearing contact number and e-mail addresses are owned by Wexo.
b. In the case where the Platform is unable to establish unique identity of the User against a valid mobile number or e-mail address, the Account shall be indefinitely suspended.
a. Purchase Services: While initiating a request for a Purchase Service, You shall pay for the price of the Items You require the Delivery Partners to deliver to You from the Tied Up Merchant.
b. Delivery Services: While availing Delivery Service, You shall pay the purchase price of the Item through the Platform, as may be communicated to You by the Delivery Partner on behalf of the Non-Tied up Merchant.
c. Pick Up and Drop Off Services: While initiating a request for a Pick Up and Drop Off Service, You shall pay the service fees for availing the Pick Up and Drop Off Service, as may be displayed to You on the Platform.
a. You agree that: (i) after completion of a transaction on the Platform, the Platform will prompt the User with an option to provide a rating and comments about the Delivery Partner and Merchants; and (ii) the Delivery Partner and the Tied-Up Merchants may also be prompted to rate You on the Platform.
b. Wexo and its affiliates reserve the right to use, share and display such ratings and comments in any manner in connection with the business of Wexo and its affiliates without attribution to or approval of Users.
c. Location: You acknowledge and agree that Your geo-location information is required for You to avail the Wexo Services and initiate transactions on the Platform.
If you have any questions about these Terms and Conditions, please contact us at: info@wexo.in